Results articles

The results of the 6th D-Rating campaign on retail banks’ digital performance, published on February 21, confirm that the battlefront in the …

The results of the 6th D-Rating campaign on retail banks’ digital performance, published on February 21, confirm that the battlefront in the …

D-Rating has completed its annual digital campaign, particularly regarding one of its three modules, Digital Proposition. This study looks up the level …

In the context of its yearly production campaign, D-Rating has completed its 2022 Digital Performance Rating related to the Digital Propositions module. …

Dans le cadre de sa 6e campagne d’évaluation de la performance numérique des banques de détail en Europe, D-Rating présente les résultats …

With 7% more Italian using mobile banking apps during Q422, compared to Q421, the competition between Italian banks appears more like a …

The Digital Proposition module’s rating campaign for 2022 has been finished by D-Rating in accordance with its annual Digital Performance campaign results …

Following its yearly tradition, D-Rating has completed its rating campaign of digital performance for 2022 regarding the Digital Proposition module. This particular …

In preparation for the publication of Nordea’s and Swedbank’s financial results for the first half of 2022, D-Rating’s released its remarks on …

While France prepares for the summer traffic peak, digital technology will be of limited help to those who want to change insurers …

In a few days, will start the successive presentations of H1-22 results of banking groups with, in addition to the review of …

In 2022, D-Rating is launching its Digital Labels which distinguish the best performing retail banks in terms of digital offerings and their …

In 2022, D-Rating is launching its ‘Digital Labels’, which recognise the retail banks performing best in terms of digital offers and their …

Paris, 24 February: today D-Rating presented the results of its 5th digital performance rating campaign, based on data collected between October and …

As noted by D-Rating as a conclusion of its first SME banking rating campaign, the branch networks still have to improve their …

As traditional banks have been increasingly focusing on digital to help curb customer drain to neobanks, digital performance must also be assessed …

Incumbents still need to upgrade in the face of the wave of pure players Paris. 9 November 2021. With five years’ experience …

Thursday 28 February 2019, from 8:30am to 10:30am Location: B19 – Avenue Van bever, 17-19 – 1180 Brussels Booking / Contact : …

Part 1 : Offers & Journeys Study and ranking of 20 French retail banks, based on 403 indicators measuring the digitization of …

How branches contribute to digital performance By completing their digital transformation journey, retail banks have to define how physical and digital channels …

The retail banking market in Belgium is, behind Switzerland, one of the most profitables inEurope. It is also one of the most …

This report presents the assessment and ranking of 13 retail banks in the Belgian market, basedon 150+ indicators that measure the level …

Study and ranking of 16 retail banks in Spain, based on 420+ indicators measuring the performance of daily banking customer journeys, the …

This report presents the assessment and ranking of 21 retail banks in the French market, based on 150+ indicators that measure the …

Study and ranking of 14 retail banks operating on the Belgian market, on the basis of 420 indicators measuring the level of …

Study and ranking of 21 retail banks operating on the French market, based on 420 indicators measuring the level of digitization of …

Study and ranking of 24 brands operating in the retail banking market in Spain, based on 150+ indicators measuring the level of …

The digital performance rating, delivered by D-Rating, is based on the analysis of 650+quantitative indicators structured into 3 modules: Digital CX : …

The digital performance rating, delivered by D-Rating, is based on the analysis of 650+quantitative indicators structured into 3 modules: Digital CX : …

Study and ranking of 18 retail banks and online brokers operating on the Belgian market, on the basis of 130 indicators measuring …

Study and ranking of 15 retail banks in Belgium, based on 429 indicators measuring the digitization of banks’ offering, the efficiency of …

Study and ranking of 20 retail banks operating on the French market, based on 132 indicators measuring the level of use and …

Study and ranking of 21 insurance brands operating on the French market, on the basis of 150 indicators measuring the level of …

In order to measure the digital performance of retail banks, D-Rating – the rating agency specialized in digital transformation, relies on an …

The Digital channels activity score assesses the level of traffic and engagement over main digitalterritories (Web, Social media and Mobile apps). We …

D-Rating’s Digital Customer Experience module assesses how much companies leveragedigitalization to improve their offer, products and services. We applied this module to …

As digitalization has become vital for companies, D-Rating’s mission consists in providing all of the market’s stakeholders with a rating of their …