© D-Rating 2019

16/01/2020

This report presents the assessment and ranking of 13 retail banks in the Belgian market, based on 150+ indicators that measure the level of usage of their digital channels (web, mobile apps & social networks) in the context of their relationship with prospects & clien...

09/12/2019

Study and ranking of 16 retail banks in Spain, based on 420+ indicators measuring the performance of daily banking customer journeys, the efficiency of digital communication channels, the richness of digital features and the level of digitization of banking offerings.

F...

04/12/2019

A l’approche de la fin de l’exercice, 2019 apparaît déjà comme une année d’accélération pour la digitalisation des usages bancaires. Si les néo-banques restent en pointe, enseignes historiques et banques en ligne de première génération engrangent les bénéfices des effo...

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