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TOP 3 Retail banks in Belgium for digital usage by clients: N26, Keytrade and ING Belgium. Discover here why as well asinteresting digital trends going on for retail banks in Belgium.


Study and ranking of 15 retail banks in Belgium, based on 429 indicators measuring the digitization of banks’ offering, the efficiency of contact channels and the performance of customer journeys.

The use of online banking is already established in Belgium, where 83% of...


Discover the level of digital services offered by the banks to customers


Who are the best performers in offering digital experience to French customers ? Neo-insurers, traditional players ? Is there an opportunity for new entrants on the digitalization of heavy insurance process ?


What are the Neo-banks drivers for success ? How are traditional banks keeping up with new technological breakthroughs and customers needs ? Which banks offers the best customer experience and the most performant processes ?

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