© D-Rating 2019

19/07/2019

Etude et classement de 21 banques de détails intervenant sur le marché Français, sur la base de 420 indicateurs mesurant le niveau de digitalisation de l’offre, l’efficacité des canaux de communication digitaux et la performance des parcours client liés à la banque au...

16/05/2019

Study and ranking of 24 brands operating in the retail banking market in Spain, based on 150+ indicators measuring the level of use and performance of their digital channels (web, mobile applications and social networks), as part of their relationship with customers an...

28/02/2019

The digital performance rating, delivered by D-Rating, is based on the analysis of 650+ quantitative indicators structured into 3 modules: 

  • Digital CX : Presence & Satisfaction, that evaluates the usage status of Digital Channels with clients & p...

06/02/2019

Thursday 28 February 2019, from 8:30am to 10:30am
Location: B19 - Avenue Van bever, 17-19 - 1180 Brussels

Booking / Contact : Juliette Giraud, (+33) 1 74 71 43 86,  juliette.giraud@d-rating.com


The Belgian retail banking sector, already characterized by a high...

29/01/2019

The digital performance rating, delivered by D-Rating, is based on the analysis of 650+ quantitative indicators structured into 3 modules: 

  • Digital CX : Presence & Satisfaction, that evaluates the usage status of Digital Channels with clients & p...

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