© D-Rating 2019

09/12/2019

Study and ranking of 16 retail banks in Spain, based on 420+ indicators measuring the performance of daily banking customer journeys, the efficiency of digital communication channels, the richness of digital features and the level of digitization of banking offerings.

F...

04/12/2019

A l’approche de la fin de l’exercice, 2019 apparaît déjà comme une année d’accélération pour la digitalisation des usages bancaires. Si les néo-banques restent en pointe, enseignes historiques et banques en ligne de première génération engrangent les bénéfices des effo...

23/10/2019

This report presents the assessment and ranking of 21 retail banks in the French market, based on 150+ indicators that measure the level of usage of their digital channels (web, mobile apps & social networks) in the context of their relationship with prospects & client...

05/09/2019

Study and ranking of 14 retail banks operating on the Belgian market, on the basis of 420 indicators measuring the level of digitisation of the offer, the effectiveness of digital communication channels and the performance of customer paths linked to the bank on a dail...

19/07/2019

Study and ranking of 21 retail banks operating on the French market, based on

420 indicators measuring the level of digitization of the offer, the effectiveness of digital communication channels and the performance of customer journeys linked to day-to-day banking.

Since...

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