© D-Rating 2019


Discover the level of digital services offered by the banks to customers


What are the Neo-banks drivers for success ? How are traditional banks keeping up with new technological breakthroughs and customers needs ? Which banks offers the best customer experience and the most performant processes ?


D-Rating, a rating agency on digital performance has analyzed in-depth the digital presence of 10 Moroccan retail banks to identify their pain points and their strenghts through individual score to illustrate the best and worse performers on customer interaction using...

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