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Apr 16, 20207 minEvolution of the use of mobile banking in the context of the Covid-19 crisis in Spain, France, Italy
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May 16, 20198 minThe digital customer experience of retail banks in Spain - Part 1 : Digital Usage Status
Jan 15, 20197 minThe digital Customer Experience of retail banks in Belgium (Part 2 : Presence and Satisfaction)
Oct 24, 20187 minThe digital Customer Experience of retail banks in France (part 2: Presence and Satisfaction)
